Skills
Scrum Master • Project Management • Agile with Scrum • Kanban • Business Analysis • Data Analysis • Cross Functional Team Leadership • Effective Communicator • Project Vision • Presentation Skills • Time Management • Risk Management • Effective Meetings • Team Building • Quality Assurance
Technical Proficiencies
AWS Cloudfront • AWS S3 • AWS Route53 • AWS API Gateway • AWS Lambda • AWS DynamoDB • AWS SAM • GitHub • GitHub Actions • Jira • Confluence • VersionOne • AWS • SQL • AngularJS • Ruby on Rails • ElasticSearch • Solr • C# • R • Python • MySQL • HTML • CSS • XML • JavaScript • Google Analytics • KISSmetrics • Trac • Basecamp
Work Experience
Wells Fargo December 2016 - Present
Scrum Master/Business Systems Consultant
- Guides the scrum team and organization to follow generally accepted Agile/Scrum practices and daily activities to actively promote prioritization, team readiness, and commitment for each Sprint.
- As Scrum Master I facilitate the Sprint Ceremonies including; Daily Standup, Refinement, Sprint Retrospectives, Sprint Reviews, and Sprint Planning.
- Proactively removes impediments to team agility and guides the team on methods to escalate when needed to prevent challenges from becoming blockers.
- Partner with the Product Owner to ensure the continuous refinement of backlog, and that sprint goals are understood by the team.
- As IT Lead for Production Issues I lead meetings to review and prioritize production issues with our business, QA, and IT Support Partners. I ensure issues are logged into our tracking tool and lead technical investigations.
Freelance & Consultant January 2014 - December 2016
Web & Analytics Consultant
- Collaborate with client to define business and website needs
- Developer on the AOTW project for the United States Patent Trademark Office. The project revamped the USPTO’s patent search system
- Write automated tests for the AOTW project
- Consult on setting up, maintaining, and securing WordPress sites.
- Manage web analytics including Google Analytics, KISSmetrics, and MixPanel.
TechDynamism June 2015 - July 2016
Software Engineer
- Write .NET WebAPI backend code and AngularJS MVC apps to consume the API
- Developer on a scrum team. Attended all Scrum ceremonies; Daily Standup, Sprint Planning, Refinement, Sprint Review, and Sprint Retro.
- Would present functionality in the Sprint Review
- As a developer I would work with the client and internal project management to define and clarify requirements
- Started a monthly Show & Tell for anyone in the company to present ideas, projects, or processes to share information and knowledge
Silverchair April 2014 - August 2014
Scrum Master/Business Analyst
- Scrum Master for the Senior Architect team
- Facilitated all Scrum Ceremonies including; Daily Standup, Retro, Sprint Planning, and Sprint Review
- Servant leader for the team by mentoring Scrum and Agile practices
- Remove impediments
UVA Health System Marketing & Communications June 2012 - April 2014
Web Project Manager
- Track project schedule, communicate with stakeholders, and create and maintain project documentation for web based projects
- Manage contract for external development studio
- Manage monthly and quarterly reports on web survey for customer feedback
VGT Inc. April 2006 - May 2012
Project Manager
- Led projects consisting of cross functional teams to create new 5 Reel Video games
- Trained new hires in the department on the basics of slot machines and how they work
- Tracked the project schedule for all my projects ensuring milestones and development merge schedules were met
- Effectively communicated with stakeholders on the status of my projects from Initiation through Release
- Led process improvement efforts for the department and the entire studio. Supported process improvement as a team member on internal projects
- Full understanding of the software lifecycle in a water fall methodology and Agile with Scrum
Software QA Engineer
- Performed manual testing of the MGAM backend protocol
- Maintained and updated the MGAM test plan
- Perform manual testing on our 5RV games
- Created, updated, and maintained the test plans for our 5RV games
- Performed regression testing on our TQ codeline
- Track defects by entering detailed information into Test Track Pro database
- Recreate issues found in the field to help developers troubleshoot problems to satisfy our customers quickly
- Work with Project Managers and Tech Leads to triage software defects in accordance with business needs
System Analyst
- Worked internally to support VGT employees with their computer issues and worked with customers to troubleshoot our games in the field
- Monitor VGT network for outages
Education & Training
- B.S. Computer Information Systems 2005 - University of West Florida, Pensacola FL
- Leading High Performance Teams by MSBCoach
- Product Management Training by AIPMM
- Project Management 101 by Learning Tree
- Software Requirements by Learning Tree
- Project Scheduling by Learning Tree
Certifications
- Certifed Scrum Master through Scrum Alliance
- Certified Product Manager through Association for International Product Marketing Managers
- Network+ through COMPTia