James H White

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Skills

Scrum Master • Project Management • Agile with Scrum • Kanban • Business Analysis • Data Analysis • Cross Functional Team Leadership • Effective Communicator • Project Vision • Presentation Skills • Time Management • Risk Management • Effective Meetings • Team Building • Quality Assurance

Technical Proficiencies

AWS Cloudfront • AWS S3 • AWS Route53 • AWS API Gateway • AWS Lambda • AWS DynamoDB • AWS SAM • GitHub • GitHub Actions • Jira • Confluence • VersionOne • AWS • SQL • AngularJS • Ruby on Rails • ElasticSearch • Solr • C# • R • Python • MySQL • HTML • CSS • XML • JavaScript • Google Analytics • KISSmetrics • Trac • Basecamp

Work Experience

Wells Fargo December 2016 - Present

Scrum Master/Business Systems Consultant

  • Guides the scrum team and organization to follow generally accepted Agile/Scrum practices and daily activities to actively promote prioritization, team readiness, and commitment for each Sprint.
  • As Scrum Master I facilitate the Sprint Ceremonies including; Daily Standup, Refinement, Sprint Retrospectives, Sprint Reviews, and Sprint Planning.
  • Proactively removes impediments to team agility and guides the team on methods to escalate when needed to prevent challenges from becoming blockers.
  • Partner with the Product Owner to ensure the continuous refinement of backlog, and that sprint goals are understood by the team.
  • As IT Lead for Production Issues I lead meetings to review and prioritize production issues with our business, QA, and IT Support Partners. I ensure issues are logged into our tracking tool and lead technical investigations.

Freelance & Consultant January 2014 - December 2016

Web & Analytics Consultant

  • Collaborate with client to define business and website needs
  • Developer on the AOTW project for the United States Patent Trademark Office. The project revamped the USPTO’s patent search system
  • Write automated tests for the AOTW project
  • Consult on setting up, maintaining, and securing WordPress sites.
  • Manage web analytics including Google Analytics, KISSmetrics, and MixPanel.

TechDynamism June 2015 - July 2016

Software Engineer

  • Write .NET WebAPI backend code and AngularJS MVC apps to consume the API
  • Developer on a scrum team. Attended all Scrum ceremonies; Daily Standup, Sprint Planning, Refinement, Sprint Review, and Sprint Retro.
  • Would present functionality in the Sprint Review
  • As a developer I would work with the client and internal project management to define and clarify requirements
  • Started a monthly Show & Tell for anyone in the company to present ideas, projects, or processes to share information and knowledge

Silverchair April 2014 - August 2014

Scrum Master/Business Analyst

  • Scrum Master for the Senior Architect team
  • Facilitated all Scrum Ceremonies including; Daily Standup, Retro, Sprint Planning, and Sprint Review
  • Servant leader for the team by mentoring Scrum and Agile practices
  • Remove impediments

UVA Health System Marketing & Communications June 2012 - April 2014

Web Project Manager

  • Track project schedule, communicate with stakeholders, and create and maintain project documentation for web based projects
  • Manage contract for external development studio
  • Manage monthly and quarterly reports on web survey for customer feedback

VGT Inc. April 2006 - May 2012

Project Manager

  • Led projects consisting of cross functional teams to create new 5 Reel Video games
  • Trained new hires in the department on the basics of slot machines and how they work
  • Tracked the project schedule for all my projects ensuring milestones and development merge schedules were met
  • Effectively communicated with stakeholders on the status of my projects from Initiation through Release
  • Led process improvement efforts for the department and the entire studio. Supported process improvement as a team member on internal projects
  • Full understanding of the software lifecycle in a water fall methodology and Agile with Scrum

Software QA Engineer

  • Performed manual testing of the MGAM backend protocol
  • Maintained and updated the MGAM test plan
  • Perform manual testing on our 5RV games
  • Created, updated, and maintained the test plans for our 5RV games
  • Performed regression testing on our TQ codeline
  • Track defects by entering detailed information into Test Track Pro database
  • Recreate issues found in the field to help developers troubleshoot problems to satisfy our customers quickly
  • Work with Project Managers and Tech Leads to triage software defects in accordance with business needs

System Analyst

  • Worked internally to support VGT employees with their computer issues and worked with customers to troubleshoot our games in the field
  • Monitor VGT network for outages

Education & Training

  • B.S. Computer Information Systems 2005 - University of West Florida, Pensacola FL
  • Leading High Performance Teams by MSBCoach
  • Product Management Training by AIPMM
  • Project Management 101 by Learning Tree
  • Software Requirements by Learning Tree
  • Project Scheduling by Learning Tree

Certifications

  • Certifed Scrum Master through Scrum Alliance
  • Certified Product Manager through Association for International Product Marketing Managers
  • Network+ through COMPTia